![]() ![]() Beginning in 2021, Shop service will expand to cities outside of Los Angeles, and it will become available nationwide by end of the year, said Mike Buckley, Postmates svp of business. ![]() “Shop is an interesting opportunity, because it lets people get their hands on our products in a completely new way.”ĭelivery fees range from $4.99 for standard delivery to $12.99 for priority, though Postmates unlimited-delivery subscribers will receive free delivery. “This year, Covid-19 really changed the landscape of how we purchase essentials, spend time recreationally and even how we treat ourselves,” said Heather DeLeon, Anastasia Beverly Hills director of sales. Brands with standalone retail stores or shop-in-shops are given a tablet to manage available inventory, and when a purchase is made, Postmates automatically dispatches a delivery person to pick it up. With Shop, brands and retailers can configure hi-res photo catalogs and offer customers on-demand delivery, in-store pick-up and non-contact curbside pick-up. International returns or exchanges: Sorry, but we do not accept International returns, exchanges nor do we honor our 90 Day Guarantee on International orders at this time.Shop, which is currently only available in Los Angeles, operates as a separate tab from the food delivery portion of the Postmates app. To initiate a return, please visit our returns portal here. Exchanges of unopened items are also accepted up to 90 days of delivery. If you feel the products you receive from Grande Cosmetics does not meet this expectation, simply return the product and we would be happy to remit your account for the full amount of the purchase. We are committed to offering our customers the finest products available. **We currently don’t ship to other US Territories including Guam and the US Virgin Islands.ĭomestic returns or exchanges: Returns may be made up to 90 days from your delivery date for a full refund of your purchase amount. Saturdays, Sundays and holidays are not considered business days. Delivery estimates shown at time of order but are not guaranteed. International expedited delivery: dependent on shipping destination. We offer the following shipping methods for online orders:ĭomestic orders: free standard ground shipping on orders $50+ and standard ground shipping.ĭomestic: Delivery time 2 business days if order is received by 2pm EST business days. You can reach our customer service team by calling 87 or via email at and Delivery You also can track your order by clicking on the tracking link included in your shipping confirmation email, you may also contact our Customer Service team.Ĭustomer Service hours are: Monday thru Friday from 9am to 5pm EST. You will need to provide your email address and order number. You can track your order at any time online by logging into your account. ![]() Sorry, but we are not offering International shipping at this time. Merchandise ordered on can be shipped to all 50 United States, Puerto Rico, APO/FPO boxes. WE APPRECIATE YOUR UNDERSTANDING AND PATRONAGE, AND APOLOGIZE IN ADVANCE FOR ANY INCONVENIENCE. * DUE TO INCREASED ORDER VOLUME & CARRIER DELAYS, COVID-19 AND/OR INCLEMENT WEATHER CONDITIONS CAN DELAY SHIPMENTS BEYOND NORMAL EXPECTED OR POSTED DELIVERY TIMES, WHICH MAY BE BEYOND OUR CONTROL.
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